Patients with Disabilities

MedStar Washington Hospital Center has made a number of provisions to help our patients with disabilities, including:

  • Provide services and programs in the most integrated setting appropriate to the needs of the qualified individual with a disability;
  • Ensure that programs, services, activities, and facilities are accessible;
  • Advocate on the behalf of persons with disabilities and avoid discrimination on the basis of disability;
  • Provide auxiliary aids to persons with disabilities, at no additional cost, where necessary to afford an equal opportunity to participate in or benefit from a program or activity;
  • Adopt grievance procedures to handle complaints of disability discrimination in programs and activities

Transportation

For our visitors and patients using DC Metro, we provide free transportation to the hospital from the following metro stops - 1. Columbia Heights Metro (Green Line) and 2. Brookland Metro (Red Line). All our shuttle buses are ADA accessible and operate from Monday to Friday. For information, please view the metro shuttle schedule.

All vehicles with a disability tag will be provided valet parking services at no additional cost beyond the standard parking rates. For more information, please view the parking and parking rates.

Inpatient stay/Clinic visit

  • We provide in-person, certified sign language interpreters for our inpatients during their physician's rounds and therapy sessions at no cost to the patient. Please make sure our staff is aware that an interpreter will be required in advance of your admission.
  • Sign language interpretative services are available in many areas of the hospital, via the computer, and can be used when acceptable to patients.
  • All inpatient rooms and waiting areas are equipped with closed captioned TVs. Please ask our staff to activate this feature when required.
  • Several other communication assistance devices are available upon request such as TTY/TTD devices, amplified telephone handsets, assistive listening devices and call bells.

Contact Us
For more information regarding accommodations available to assist persons with disabilities, please feel free to contact the Patient Advocacy Department at 202-877-1944.