Bertha Jones

Physician Billing
Start Date: 2004


I'll never forget my orientation day at the Hospital Center. The directions to Protective Services were a little confusing and when I tried to find the office to get my ID badge, I got lost!

When I was looking around to find which way to go, someone walked up to me and asked if I needed help to find my way and I said yes. I was so relieved that someone offered to help me find security.

The man was very pleasant and walked me right to the Protective Services office. When we arrived, he said "Welcome Aboard! My name is Jim Caldas." At that moment, I realized he was the Hospital Center President!

I think I stuttered when I said thank you. I've never forgotten that moment and I've never thought twice about my decision to work here at the Hospital Center.