Patient Satisfaction

As part of our commitment to "Patient First," we survey a sampling of our patients following discharge to learn more about their experiences at our hospital. You may receive a copy of our patient survey in the mail. Please take a few minutes to complete and return the survey. Your comments and suggestions will be confidentially shared with our managers and staff. Feedback from our patients provides us with valuable information that helps us improve patient care services as well as recognize those employees who go above and beyond.

Saying Thanks

At MedStar Washington Hospital Center, we are committed to our "Patient First" philosophy, which demands excellence in everything we do. If we achieved our goal of providing exceptional quality services during your stay, the best way to express your gratitude is to say, "Thank you." Staff members are not allowed to accept tips and gifts are discouraged. Our greatest satisfaction comes from seeing you get well and go home.

We believe in recognizing staff who carry out our "Patient First" mission by delivering unsurpassed service to our patients, visitors, physicians and each other. When our team members go that extra mile to offer true service excellence, they shine as CenterStars. You can nominate a staff member for our CenterStar employee recognition program by filling out a Stargram nomination form which are available throughout the hospital.

Your nurse can direct you to the closest display or you can contact ext. 7-5589 for additional assistance.