Media Statement in Response to the recent USA Today article

September 14, 2017

The portrayal of our hospital in the recent USA Today article was riddled with inaccuracies and unfounded conclusions. Our patients were never put at risk due to recent leaks in our operating room area. We are committed to the highest quality, safest care for every patient who comes through our doors and have an intensive program in place to quickly identify and correct problems.

Here are the facts:

  • In the past six months, our team addressed recent leaks at the hospital immediately, following our robust protocols. The areas were cleaned, sterilized and inspected by an outside industrial hygienist to ensure that they were safe for patient care.
  • In the past two years, we have made significant progress in our quality and safety goals, reducing such hospital-acquired conditions as CLABSIs, CAUTIs and surgical site infections. Our CLABSI rates, for example, are down 30% since 2015.
  • MedStar Washington Hospital Center is a financially strong and resilient organization. The hospital has operated in the black for the past six years, and we use our slim operating margin to reinvest in our people and facilities. This helps us recruit and retain the best physicians, nurses and other providers and ensure that we have the latest equipment and technology for our patients.
  • At 14%, our nurse turnover rate this year is lower than last year and is comparable to other academic medical centers nationwide.
  • The Hospital Center chooses not to participate in the Leapfrog survey cited in the article because of concerns with Leapfrog’s methodology. Leapfrog does not risk-adjust its data based on the complexity of care provided. Further, the article inappropriately applied this Leapfrog data to defame our Level I Trauma Center. In fact, when caring for patients with penetrating injuries, our MedSTAR Trauma program performs in the top decile of U.S. trauma centers, according to data from the American College of Surgeons Trauma Quality Improvement Program®.

Throughout our 60-year history, we have been committed to continuous improvement through education and research, and we regularly seek third-party input on the quality of our care. We participate in exhaustive reviews to earn status as a Level I Trauma Center (American College of Surgeons), the region’s designated Burn Center (American Burn Association), and a Certified Comprehensive Stroke Center (The Joint Commission/American Heart Association), to name just a few. We will never waver from this vitally important commitment to our patients, our city and the region.

So Young Pak
[email protected]

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